ERVIANTI, E.; RUFAIDAH, P. . Customer Engagement, Perceived Value, and Retired Customers’ Loyalty: The Mediating Role of Affective Commitment. JPBM (Jurnal Pendidikan Bisnis dan Manajemen), [S. l.], v. 11, n. 3, p. 229–233, 2025. DOI: 10.17977/um003v11i32025p229. Disponível em: https://journal-fe.um.ac.id/index.php/jpbm/article/view/822. Acesso em: 4 jun. 2026.