Increasing competitive advantage: The influence of organizational justice and perceived organizational support mediated by work engagement on employee performance at PT. Complete Cellular Cirebon

Abstract

This study aims to examine the role of work engagement as a mediating variable in the relationship between organizational justice, perceived organizational support, and employee performance. This study used an associative quantitative approach with a census method involving 110 respondents. Data were collected via a Likert-scale questionnaire and analyzed using the Structural Equation Modeling–Partial Least Squares (SEM-PLS) method. The results of the study show that organizational justice and perceived organizational support have a positive and significant effect on work engagement and employee performance. In addition, work engagement also has a positive and significant effect on employee performance. However, the mediating role of work engagement in the relationship between organizational justice, perceived organizational support, and employee performance has not been proven. These findings confirm the importance of fairness and organizational support in improving employee performance directly, while work engagement is an important direct predictor of performance.