IMPLEMENTATION OF RISK MANAGEMENT OF FINANCING PRODUCTS GRIYA HASANAH BASED ON WORK BACKGROUND: CASE STUDY OF BSI KCP SURABAYA RUNGKUT 1

Abstract

Abstract

Griya Hasanah financing product is one of the leading programs in Islamic banking, but still requires analysis related to the implementation of its risk management. This study aims to analyze the implementation of Griya Hasanah financing risk management based on the customer's employment background at BSI KCP Surabaya Rungkut 1. The method used is a qualitative approach with a case study through in-depth interviews and document analysis. The validity of the data is tested by triangulation of sources and theories. The results of the study indicate that risk management is implemented through the Risk Acceptance Criteria (RAC) which considers employment factors, income stability, and an account-based payroll system. Risk mitigation is carried out with the 5C principle, BI Checking, and an installment tiering system to ensure the financial viability of customers. In addition, BSI uses Islamic insurance and financing restructuring as anticipatory measures to mitigate the risk of default. This study emphasizes the importance of employment background in reducing risk and the need for a balance between access to financing and the effectiveness of risk management.